Welcome to The Mountain Coffee

We deliver your favorite coffee brand right to your door step, saving you the hassle of having to leave your home to have to go and buy it.

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Terms of delivery and return below only applies to coffee products. For existing products in the categories of MERCHANDISE and 'OTHERS', provisions on the delivery and return will be listed in the description of each of these products.

For all merchandise Items will delivered within 14-29 days depending country destination, and will shipped separately if you order other items in other category in one order.

Shipments

Packages are generally dispatched within 2 days after receipt of payment and are shipped via EMS / express mail service  (7-14 days may vary depends on country destination) or Registered Air Mail (14-21 days or may vary depends on country destination)  with tracking number. Whicheverer shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

We ship items to worldwide. The price you pay does NOT include any customs taxes that you may be charged by your country. We are not responsible for international duties or fees that  may occur with the shipment of your package.

We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties.

  • Returns

You may return most items sold and fulfilled by TheMountainCoffee.com within 30 days of delivery date, please contact us by email ( contact at themountaincoffee dot com) with attached photo the condition of items.